Terms of Service

Terms of Service

Last updated January 07, 2026

Please read these Terms of Service ("Terms", "Terms of Service") carefully before using the www.morphicai.io website (the "Service") operated by Morphic Technologies Ltd. ("us", "we", or "our").

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

1. Accounts

When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.

2. Subscriptions, Trials, and Billing

Paid access to Morphic is provided on a subscription basis. Unless otherwise stated at checkout, subscription fees are charged per listing and are processed by Stripe. The price, billing interval, trial period, and listing quantity shown at checkout or in the Stripe customer portal are the commercial terms for your subscription.

If a trial is offered, access may be limited, modified, or ended when the trial expires, when payment information is not added where required, or when a subscription is cancelled or fails payment. You can manage billing details, payment methods, invoices, and cancellation through the billing portal when available.

Fees already charged are generally non-refundable except where required by law or where we expressly agree otherwise. If you believe a charge was made in error, contact us promptly so we can review it.

3. AI-Assisted Communications and Host Responsibility

Morphic provides AI-assisted tools that may draft, recommend, or send operational and guest communications based on your settings, listing data, and connected channel information. You remain responsible for your listings, guest relationships, pricing, availability, house rules, legal obligations, and any communication sent on your behalf.

You should review AI-generated content where appropriate, especially for refunds, cancellations, legal or safety issues, discrimination-sensitive topics, off-platform payment requests, pricing changes, and availability changes. Morphic may block, hold for review, or require confirmation for high-risk actions.

4. Third-Party Platforms and Integrations

Morphic integrates with third-party services such as payment processors, property management systems, messaging platforms, hosting channels, identity providers, and infrastructure providers. Your use of those services may also be governed by their own terms and policies.

5. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of Morphic Technologies Ltd. and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries.

6. Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by Morphic Technologies Ltd.

Morphic Technologies Ltd. has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party web sites or services. You further acknowledge and agree that Morphic Technologies Ltd. shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods, or services available on or through any such web sites or services.

7. Termination

We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.

8. Limitation Of Liability

In no event shall Morphic Technologies Ltd., nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

9. Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.

10. Governing Law

These Terms shall be governed and construed in accordance with the laws of England and Wales, United Kingdom, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

11. Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

12. Contact Us

If you have any questions about these Terms, billing, support, or your subscription, please contact us at office@morphicai.io.